Accepted within 30 days of delivery. Products must be unopened and unused.
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Damaged or Defective Products
If your order arrives damaged, defective, incorrect, or contains fewer than 35 cloths, contact us within 7 days of delivery. We’ll provide a replacement or full refund at no cost to you.
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Reservation Cancellations
Reservations may be cancelled for a full refund before shipment. Once shipped, they may be returned within 30 days of delivery if unopened and unused.
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Return Shipping
Customers are responsible for return shipping on eligible returns. We cover return shipping for damaged, defective, or incorrect orders.
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Refunds
Once your return is received and approved, your refund will be issued to the original payment method. Allow 5–10 business days for processing by your bank or payment provider.
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